Support
How can we help?
We're a small team — we read every message and reply within 48 hours.
Email support
For account issues, bug reports, data requests, or anything else — drop us an email and we'll get back to you.
fanriotsupport@gmail.comFrequently asked questions
Do I need an account to use FanRiot?
No. You can join as a guest with one tap — no email or sign-up required. If you want to keep your nickname and profile across sessions, sign in with Google.
What is a Fan Zone?
A Fan Zone is a private or public chat room within a match. You can create your own zone and share the link with friends, or browse existing zones and join one. Each zone has its own live chat and voice pods.
What are Voice Pods?
Voice Pods are live audio rooms inside a Fan Zone. Up to 20 people can join a pod and commentate the match together in real time. You can mute yourself or leave at any time.
How do I share my zone with friends?
Inside any Fan Zone, tap the share icon in the top-right corner. You can copy the link, send it via WhatsApp, or use your phone's native share sheet. Anyone who taps the link lands directly in your zone.
How do I report a user or message?
Long-press any message in chat to see moderation options including Report and Block. Reported content is reviewed by our team. Blocked users cannot see your messages and you cannot see theirs.
How do I delete my account and data?
Email us at fanriotsupport@gmail.com with the subject "Delete my account". We will delete your account and all associated data within 30 days.
The scores aren't updating — what should I do?
Scores update in real time via our live data feed. If you're seeing stale scores, try pulling down to refresh the match list, or close and reopen the app. If the issue persists, please email us with the match details.
Is FanRiot free?
Yes, FanRiot is completely free to use. There are no subscriptions, no in-app purchases, and no ads.
⏱️ Our typical response time is within 48 hours. For urgent issues, include "URGENT" in your email subject line.